Home Search Speaker Request Speaker Corporate Event Planning For Ceo's Videos About Us Articles Links
Mike McKinley Full Profile >> Testimonials … Contact Us … FAQ … Site Map … Glossary …
Think Solutions, Not Problems
by Mike McKinley

I have a client that has used me as a resource for well over 15 years. A few weeks ago, I was making one of my 2-day visits and we were going to spend most of the day in a round-table discussion with their managers.

At the meeting, the general manager brought along several flip chart pages from two years ago. The handwriting on the charts was mine and the points made were the same points that the business was facing that day.

It was a rude awakening. Implementation and follow-up were lacking. The group is great at doing the day-to-day work but needed better group problem-solving skills, strategic focus, and a way of tracking progress over the long term.

We shifted gears. The biggest shift was from a single-person problem-solving environment to a group-focused solution-driven culture. Progress won't be easy, but while I was there we had some discussion about test cases and people got excited about the outcome.

Perhaps it's time for you to look back a couple of years to see if you still have the same set of problems now that you had previously identified. Have you analyzed your work processes? Maybe it's time to make sure your work-process decisions are solution driven versus reaction driven.

When you are tackling a problem, here are some tips and reminders for problem solving:
  • Search for the real problem.
  • Check to see that all the players are involved.
  • View the problem as positively as possible.
  • Write down the information you know and the information you need to find out in order to find the best solution.
  • Consider any and all resources for solution.
  • Determine the timeline for steps to the solution.
  • Decide who will make sure the solution sticks.
  • Evaluate whether this is a quick fix or a long-term solution.
Some things I learned the hard way. In my programs, I call them McKinley's Memories. Here are a few regarding problem solving:
  • Specific problem solving can be instantaneous or it can be drawn out.
  • Leadership allowing and encouraging problem solving to happen by all involved parties is imperative.
  • Solving one problem often creates another problem.
  • If there are no problems, there is no business.

Michael McKinley, CSP, CPAE, is a professional speaker who builds and delivers personalized presentations on business topics for corporations and professional associations. He owns McKinley Companies, Inc., whose Thinking Publications division publishes resources for speech-language pathologists. Mike's Alive! Alive! Associates division markets his speaking and consulting services.

Copyright Michael McKinley. All Rights Reserved.

Home Search Speaker Request Speaker Corporate Event Planning For Ceo's Videos About Us Articles Links
Testimonials … Contact Us … FAQ … Site Map … Glossary …
© Copyright @ 2004 Keynote Resource Inc. All rights reserved. Permission is granted for linking to web pages within Keynote Resource
To book a speaker call toll-free : 1-800-420-4155       e-mail:
yvon@keynoteresource.com      Privacy Policy
Privacy Statement/Policy
Keynote Resource realizes that when you complete forms on our web site you are providing us with information that is of a private nature. We assure you that we will not share or sell this information to a third party for any purpose. We treat all information provided to us as strictly confidential.
About KeynoteResource.com:
Keynote Resource speakers bureau can help you find the ideal keynote speakers for your next event. We represent inspirational speakers, motivational speakers, corporate entertainment and more.

Keynote Resource speakers bureau will find the perfect keynote speaker for your upcoming event, whether you are looking for inspirational speakers with a message, motivational speakers to set the tone of your conference or a facilitator for your annual retreat.

Keynote Resource speakers bureau works closely with executives, meeting planners and training directors to create events that result in highly productive learning or are just plain fun. We can identify business speakers, inspirational speakers or motivational speakers that are well suited to your event, send you videos and press kits to help you with your speaker selection and we’ll work closely with the keynote speakers you hire to ensure they customize their presentations to meet the specific needs of your audience.

We have speakers in all areas including Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington and Wisconsin.

We can book speakers for you worldwide, in Canada, New Zealand, Australia, Singapore, Hong Kong, China, Ireland, England, France, Italy, Switzerland, Denmark, Sweden, Brazil and The Bahamas. Click Here to Search A Speaker

Speaker fees are determined based on a number of factors and may change without notice. Fees may vary based on the speaker’s availability, supply and demand, program length and location of the event.

Each fee range listed on this website is intended to serve as a guideline only. In some cases, the actual price quote may be above or below the fee range stated. For the most current fee, please contact your representative directly.