|
|||||||||
|
|||||||||
|
Building a Better Boomerang (Innovative Strategies to Get Your Best People Back) by John Putzier, M.S., SPHR Current research proves what most high-tech employers already know. That is, not only are your best people the most vulnerable to leave, but they are usually the ones in whom you have also just invested significant time and money in their training and have yet to maximize a return on that investment. Recent studies confirm that it is neither your entry-level employee nor your senior-level executive who is most likely to depart; but that mid-level person in the 3-7 years of experience range. This is not a new phenomenon, but it has become a particularly costly one for technology and other high-performance companies because of the incredible demand for intellectual capital. In fact, the Corporate Leadership Council recently estimated that the “average” cost of losing a high tech employee is $123,000! Therefore, it is obviously important to find creative ways to retain good people. But, equally important, but often overlooked, is the need to understand the psychological dynamics of why good people leave and what you can do to improve the odds that they might return. In other words, don’t just reduce turnover, but increase turn-around! Thus, the term “boomerang” strategies. Your 3-7 year employees are no longer in the honeymoon period of their employment relationship, nor do they have a basis for comparison as to whether the grass is truly greener on the other side. In most cases this is probably their first professional job/employer, and being wooed by the competition is not only ego-boosting, but also very tempting. We all have bad days and bad moods, and the more options that appear, the more likely they are to explore, and maybe exercise one of them. But, the employment relationship is not always better the second time around. So, as the first mate, why not take advantage of the real possibility that your ex-employees may want to annul their divorce from you? The same psychological dynamics that cause good people to leave can also cause them to return! Delayed Exit Interviews Most employers who conduct exit interviews, do them during the person’s last days or even on their last day of employment. And, their purpose is usually just to find out why people are leaving. Although this is better than not doing one at all, it really doesn’t serve your purposes as well as it could. Wait a couple of weeks after they have started their new job and then send an exit questionnaire. Better yet, set up a phone interview; or even best, arrange to meet over coffee (or, for techies, M&M’s, Coke or beer) to conduct it. Not only will they be more candid, but they (and you) will have a better sense of how their new job and employer compares. This is your opportunity to start planting some seeds for their return, particularly since their honeymoon is now over and their period of blissful ignorance has expired. Here are some of the seeds you can plant:
| |||||||||
|
|||||||||
|
| © Copyright @ 2004 Keynote Resource Inc. All rights reserved. Permission is granted for linking to web pages within Keynote Resource To book a speaker call toll-free : 1-800-420-4155 e-mail: yvon@keynoteresource.com Privacy Policy |
Privacy Statement/Policy Keynote Resource realizes that when you complete forms on our web site you are providing us with information that is of a private nature. We assure you that we will not share or sell this information to a third party for any purpose. We treat all information provided to us as strictly confidential. |
| About KeynoteResource.com: Keynote Resource speakers bureau can help you find the ideal keynote speakers for your next event. We represent inspirational speakers, motivational speakers, corporate entertainment and more. Keynote Resource speakers bureau will find the perfect keynote speaker for your upcoming event, whether you are looking for inspirational speakers with a message, motivational speakers to set the tone of your conference or a facilitator for your annual retreat. Keynote Resource speakers bureau works closely with executives, meeting planners and training directors to create events that result in highly productive learning or are just plain fun. We can identify business speakers, inspirational speakers or motivational speakers that are well suited to your event, send you videos and press kits to help you with your speaker selection and we’ll work closely with the keynote speakers you hire to ensure they customize their presentations to meet the specific needs of your audience. We have speakers in all areas including Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington and Wisconsin. We can book speakers for you worldwide, in Canada, New Zealand, Australia, Singapore, Hong Kong, China, Ireland, England, France, Italy, Switzerland, Denmark, Sweden, Brazil and The Bahamas. Click Here to Search A Speaker Disclaimer Speaker fees are determined based on a number of factors and may change without notice. Fees may vary based on the speaker’s availability, supply and demand, program length and location of the event. Each fee range listed on this website is intended to serve as a guideline only. In some cases, the actual price quote may be above or below the fee range stated. For the most current fee, please contact your representative directly. |