Reduce Bias by Identifying Shared "Kinship Groups"
by Sondra Thiederman, Ph.D.
1965 -- The Right Thing to Do: Ignore our differences and integrate.
1985 -- The Right Thing to Do: Focus on differences at the expense of looking for what we share.
2005 -- The Right Thing to Do: Emphasize both differences and commonalities.
Those of us who have been involved in diversity efforts for a long time have watched this gradual evolution of perspectives. At one time, all we could think about was how to integrate, assimilate, and acculturate. Then there came the era when it seemed as if our workplaces were on the brink of "tribalization" with talk only of ethnic identity, gender uniqueness, and the differences between gay people and straight.
Hopefully we have finally found our footing - a footing that recognizes that while we must value differences, we must also look for commonalities. A footing that reflects the knowledge that, in fact, one way to minimize our biases and, thereby, honor those very differences, is through the identification of shared values and shared concerns.
At the heart of this unifying approach is a concept I call a "kinship group." A "kinship group" is any population that shares a self- or externally-ascribed characteristic that sets it apart from others. This characteristic might be a disability, race, gender, age or any other of dozens of human dimensions. The virtue in the notion of a kinship group is that it allows each of us to belong to many groups at once depending on the characteristic on which we focus. It also, and this is the best part, enables us to broaden our group to include many populations that we previously thought of as different from ourselves.
The reason creating and identifying shared kinship groups reduces bias is that this process transforms those whom we previously thought of as "them" into a newly-identified "us." When this happens, we automatically begin to evaluate the "formerly Ďthemí" more fairly and with less bias. This is because human beings have a tendency to give their own "kind" a break. When members of the group with which we identify do something bad, we figure it is because of circumstances; if they do something good, it is because of character. When, on the other hand, people from another group do something bad, it is because of character; if they do something good, it is because of circumstances.
This dubious reasoning created problems at a bank in New York where the Vietnamese-born manager complained that her Puerto Rican tellers didnít grasp procedures as fast as the Vietnamese. "I suppose itís just that they have a different attitude toward learning [character]," she said. When asked if she ever had any Vietnamese who also learned slowly, she said, "Itís different with the Vietnamese. Itís not that they donít want to learn; itís just that they live in such close quarters with their families that they donít always get enough sleep. Sometimes they come to work so tired they canít think. They do make mistakes from time to time, but, under those conditions, who can blame them [circumstance]?" She said nothing about a differing attitude toward learning or any other character trait.
Transforming those whom we previously thought of as "them" into "us" has nothing to do with removing the characteristics that make them different, but with finding or creating those defining features that unite us. Here are a few strategies for bringing about that transformation:
Copyright Sondra Thiederman, Ph.D. All rights reserved.
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