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He is the author of the book The Radical Leap: A Personal Lesson in Extreme Leadership, the audio series, Extreme Leadership: In Pursuit of the O.S.M. and is a contributor to the anthology, Leading Authorities on Business: Winning Strategies From the Greatest Minds in Business Today.
A subject-matter expert in business leadership, Steve is a senior-level coach and consultant who has conducted hundreds of client engagements with thousands of business people in a wide variety of organizations including Sun Microsystems, Charles Schwab Company, Boeing, Erie Insurance, Intel, Kraft Foods, PHH Arval, Bridgestone-Firestone, Burmah Castrol, YPO Detroit, Yellow Corporation, The American Medical Association, Wells Fargo, Walt Disney Imagineering, and many others.
Coaching and inspiring Extreme Leadership at all organizational levels is Steve's passion, and he does so with a style that is part strategist, part social commentator, part comedian, and all energy.
Programs and brief descriptions:
- The Radical LEAP: Extreme Leadership at Work and Beyond
(Primarily for Officer, Senior Executive and Manager level). In this chaotic and extreme age, business leaders must demonstrate an unprecedented level of passion, determination, foresight, dedication and fearlessness. People won't follow empty rhetoric, but they will respond to significant, meaningful and dramatic action. As an Extreme Leader, you need the ability to influence, the power to transform and the courage to change the world of your company, your customers and your industry. In The Radical Leap, Steve shows you how to use the LEAP framework-Love, Energy, Audacity and Proof-to do just that-and radically improve your organization and your life.
- Leading Radical Service: The Extreme Leader's Guide to Blowing Your Customer's Minds
(For Officer, Senior Executive, Manager and/or Individual Contributor level). We all know that customer satisfaction is no longer enough. But creating a consistently mind-blowing WOW! Experience for your customers demands imagination, empathy and creativity from every employee in your company. What are you doing about it? Steve offers four qualities that you, as an Extreme Leader, must demonstrate to create customer-obsessed business people at every level of your organization: Passion, Obsession, Creation and Exhilaration. Drawing on provocative business cases, research and personal experience, Steve will take you beyond the conventional customer service wisdom and into the realm of customer love.
- Radical Accountability: Making the Leap From Individual Contributor to Extreme Leader
(For Individual Contributors or Organization-Wide participation). Whatever the challenge at your company-improving customer service, coping with change, inspiring transformation, improving corporate culture, recruiting and retaining great talent, building teamwork, fostering innovation-it all comes down to this: someone has to do something significant and enlist others to help. Someone, in other words, has to take accountability. Someone has to lead. And it doesn't have to be the boss. Leadership, ultimately, has nothing to do with the title on your business card or your position on the organizational chart. It's about who you are and what you do to change things for the better-regardless of your "place" in the company. In Radical Accountability, Steve will show you four personal strategies for being the architect of transformation from any position or level in the company.
- The Vision Paradox: The Extreme Leader's Guide to Seeing in the Dark
(Primarily for Officer, Senior Executive and Manager level). Psychiatrist and author, Dr. Carl Hammerschlag, said, "A visionary is the one who learns to see in the dark, not the one who describes it." Just when a business vision is the hardest to create, that's when people need it most. How do you build and communicate a picture of tomorrow when you're trying to make it through the chaos and commitments of today? Drawing on several cases and proven practices, Steve will help you to create and articulate a vision of your piece of the organization. You'll learn practical strategies to build commitment and inspire action in yourself and in others.
Client Testimonials:
"Steve Farber connects...his wealth of experience from his background in the financial and consulting worlds, together with his ability to touch people where they live, makes him a much sought-after speaker and counselor. He has a rare ability to inspire people to think about what's really important to them and how to turn that into reality for their lives."
-- Carl English, President, Consumers Energy, Gas SBU
"BRAVO! Where do I begin to thank you for your outstanding performance at our recent convention in New York? It was my personal and professional privilege to work with you! Thank you for making ASA and me look so good."
-- American Staffing Association
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