"Bridging the generation gap in the workplace"
They have enlightened audiences within such companies as 3M, American Express, Best Buy, Citigroup, General Mills, and Lockheed Martin, as well as within numerous public sector and nonprofit organizations. And, they have worked with a wide range of industries, including financial services, manufacturing, health care, and hospitality. |
Lynne is a Phi Beta Kappa, summa cum laude graduate of the University of Minnesota. She earned her stripes as a management consultant, coaching managers and senior executives from such corporations as Coca-Cola, The Principal Financial Group, and Ralston Purina on decoding communication issues. Lynne's work with CEO author Harvey Mackay resulted in five best sellers, including Swim with the Sharks Without Being Eaten Alive.
David's impressive business and community achievements led to his being named one of "Forty Under 40" 2003 Business Journal honorees. Among his other accomplishments, David was Creative director of a company that brought the first wave of computer-based training programs to such companies as 3M and Carlson. He worked as an intern for Prime Time Live, traveled around the world as a roving reporter for CBS radio, and earned numerous awards for his creative communications work including the much coveted CLIO.
Sought-after experts on workplace and social trends Lynne and David have been guest commentators on CNN, CNBC, National Public Radio, the TODAY show, and numerous local TV and radio programs; their business column appeared monthly in Twin Cities Business, the #1 U.S. regional business magazine; and they have been interviewed for a wide range of national publications including The Wall Street Journal, TIME magazine, The Los Angeles Times, Success magazine, and The Washington Post.
Programs With Brief Descriptions
"Your presentation provided terrific insights into the issues involved in managing a multi-generational workforce. And you did it in a way that made people sit up and take notice. Your presentation provided valuable tools to help our leaders achieve growth objectives"
-- David R. Hubers, Chairman, American Express Financial Advisors
"Your presentation received extremely high ratings and outstanding written comments. Respondents gave you a near perfect rating in overall satisfaction, and the audience unanimously agreed that it was one of the best sessions in a long time."
-- Robyn K. LeBuff, Vice President, Bank Marketing Association
Generational Turbulence: The Widening Generation Gap at Work
Sample of survey findings from BridgeWorks Generations Survey
Just a Little Respect: Each generation has its own take on Workplace Etiquette
To Serve and Detect: Different generations have wildly different definitions of customer service.
Play Nice: Understand the nuances of each generation’s workplace feedback preferences
Ready, Aim, Hire: Use targeted approaches to recruit the best and the brightest of any generation
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